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Money Back Guarantee

Under the refund policy, your money back guarantee is due to be paid in two cases: before approving the paper and after you have pressed the Approve button. Users from the EU are not eligible to repay VAT.

You get 100% repay:

  • In case of double paying the order;
  • No writer was found to write your paper;
  • The paper was not sent due to time.

You are eligible for 90% chargeback:

No writer was assigned to your paper and more than half of the time frame has passed.

You can get 70% of your money back if:

The writer was found to write your essay and needs compensation, as a writing process involves research.

You are empowered with 50% repay:

The Company cannot find a writer for a revision.
The writer was provided to your order and half of the time scope has passed.
You have to approve your order within seven days, otherlike your order will be approved automatically.
In case you are not satisfied with your paper contact our Support agents to solve the problem and describe the reason for your dissatisfaction.
Your order will have a dispute status and will be handled within two weeks. Be sure to provide strong reasons to ask for a refund unless it will be annulled.
If you have got a printable version of the paper and pressed the Approve button you are not empowered with any money back.
Remember that you have only a week to send your paper for revision.
Check your paper for content, authenticity, spelling and grammar mistakes before approving the order. does not take any responsibility for any grade a customer may get and does not guarantee any special grade for the paper.
Once you have asked for a full refund, you are not empowered to use your paper. It is the property of the Company. can publish your essay as a sample and it will be detected by any plagiarism software. It is done to ensure the writer’s copyright and compensate his or her work and effort.